CBT Development Corporation, the makers of test preparation software, appreciates the trust you place in us and is committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.
Whether you purchase products through CBT Development Corp web site or via mail or phone, any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.
Personal Information We May Gather
Purchases When you place an order, you give us your name, address, phone number, e-mail address and, in some cases, credit card information. You authorize us to store your name and shipping address(es), and optionally, credit card and billing information.
Future Releases When you contact us via e-mail to provide requested information regarding a future release, beta testing or other requests for software, you authorize us to store your name, address, e-mail address, and any other details that you provide.
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Using Information We Collect
At CBT Development Corporation, we always want to provide you with the best possible experience and fulfill your orders exactly as you've requested. In order to do this, we use the information we collect to:
Process and track your order
Provide the products and services you request
Contact you about the status of an order
Identify your product and service preferences
Customize our communications to you
Provide information concerning product recalls or products you have purchased
Improve our merchandise selection and customer service
How We Use Cookies
Once you have selected your state, specific information regarding the builders license exam in your state will be provided. A cookie is used to remember what state you are from and provide information tailored to your state's exam.
Our Business Partners
In order to supply, ship and track merchandise, we make your name and address available to our suppliers and such companies as United Parcel Service, Federal Express and the U.S. Postal Service. We provide these companies with only the information they need to supply merchandise and perform their services. We do not authorize these business affiliates to use your personal information for any other purpose.
How We Use your E-mail Address
We are proud to be 100% compliant with the 2004 Can SPAM act, meaning that we do not send unsolicited email to our customers. At ContractorLicenseExam.com, your email address is used in the following ways:
Order and Shipment confirmation Emails: When you place an order, we will send you an email that indicates that we have recieved your order (order confirmation) and a later email that indicates that your order has been shipped (shipment confirmation).
Email Newsletters and Promotions: When you provide your email address to us at ContractorLicenseExam.com, we will occasionally send out promotions that may be of interest to our customers. If you indicate that you do not want to receive email offers from us, rest assured that you will not receive information from us.
Removing Your Email Address
If you have provided your email address to us, but would like to remove yourself from our email list, simply click on the link in any email you receive that says, "Unsubscribe". You will be immediately removed from our email list. You may also call (800) 680-0812 and speak to a customer service representative to have your email address removed from our system.
Links to Other Sites
Occasionally, we provide links on our websites to other sites we think you will enjoy. These sites operate independently of CBT Development Corporation and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase on our website, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call (800) 680-0812 and we will delete the information about the child from our files.
Your Consent
By using our web site, you consent to our use of information that is collected or submitted as described in this online privacy policy.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. We may change or add to this privacy policy. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us at (800) 680-0812 or via email at support@cbtdevelopmentcorp.com
