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Home » FAQ FAQ 

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1.  How long have you been teaching the builders license course?

 Our instructors have been teaching the builders license course for over 20 years.

 2.  What assurance do I have that your company is reputable?

 We are a Florida based Corporation registered with the state.

 We are members of the Better Business Bureau.  You may click on the link below to look up our company.

 http://search.bbb.org/search.html

 3.  Can I be sure my credit card transaction on your web site is secure?

 We have taken steps to ensure your transaction is secure.  Our site uses encryption and Secure Socket Layer technology.

 4.  What are your normal business hours?

 9:00 A.M. - 5:00 P.M. Eastern Time.  You may also contact us by email 24 hours a day at support@contractorlicenseexam.com

 5.  Are the questions in the software the exact questions I will see on the exam?

The questions are the property of the testing service and the state.   We respect the proprietary rights of the testing service and the integrity of the state exam; therefore, the questions in our test prep software are similar, but not exactly the same questions you will see on the exam.  The questions are created from the books and references suggested in the recommended study material.  The questions in the software have have been selected because of their relevance and ability to help people achieve passing scores on the exam. 

6. Will all of the questions on my exam be in your software? 

No.  The testing service continually adds to the pool of questions from which tests are created.  Since questions are randomly chosen for each test there is no way to guarantee each question on your test will be one that you have studied in our software.  We continuously update our software to include the latest material and ensure you will achieve a passing score.

7.  Do you offer any type of guarantee?

We offer the best guarantee in the business!  We guarantee to refund the money on the cost of our test preparation software if you fail to pass the exam for ANY reason.  No questions asked.  When comparing other companies check to see if they offer a guarantee if you only fail one portion of the exam or how many times you have to fail the exam before they will issue a refund.  We simply request that you fax a copy of your test results in order to obtain your refund.   Our fax number is (734) 943-5989. 


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